The role of employee retention in your cafe or coffee shop’s success is an important factor to maintaining a healthy and successful business. High employee turnover can be costly and disruptive to your business, leading to decreased efficiency and customer satisfaction. Maintaining a stable and…
Implementing a staff training and development plan is an important step in driving the efficiency and profitability of your cafe or coffee shop. By providing ongoing training and support to your staff, you can improve their skills and knowledge, ultimately leading to improved performance and…
As a cafe owner, your day is often a delicate dance of brewing the perfect cup, charming the regulars, and ensuring your establishment runs like a well-oiled machine. One of the critical cogs in this machine is your staff roster. The impact of not balancing…
Investing in your cafe or coffee shop’s staff through development programs is a key way to improve efficiency and maximize your business’s success. By providing training and support to your staff, you can improve their skills and knowledge, ultimately leading to improved performance and customer…
Let’s face it, not all places are great employers. Internal disputes between individuals, oppressive oversight, overbearing management, dilapidated facilities, antiquated equipment and unclean anything can all add up to a workplace that screams ‘get me outta here’. So at a time when there’s a shortage…
Key Benefits of Conducting Thorough Interviews Before Hiring Cafe Staff Cafe and coffee shop owners are pretty busy people. So when it comes to hiring new staff it is common for some to take a few shortcuts when recruiting new team members for their cafe…
The importance of on-boarding your cafe staff Employee onboarding is the process of introducing new employees to your cafe or coffee shop business and helping them transition into their new roles. Onboarding new hires with the support and resources they need to succeed, you can…
Staff recruitment is critical for running a successful cafe Hiring the right team of employees, means you can improve customer satisfaction, increase productivity, and drive business growth. Improved customer satisfaction Hiring the right staff lead to improved customer satisfaction by ensuring your customers get a…
Your cafe is open and business is thriving (Congratulations!). It’s now time to optimise the way you manage your cafe staff performance on a day-to-day level so you can allow yourself the time to focus on what really matters… your work/life balance. What’s the Most Effective…